1. Welcome to Dornivaa Website, These Terms & Conditions govern your use of our website, products, and services. By accessing or using our website, you agree to comply with these terms. If you do not agree, please refrain from using our site.

2. Use of the Website:

• You must be at least 18 years old or have parental consent to use this website.
• You agree to provide accurate and current information when creating an account or making a purchase.
• You must not use our website for any illegal or unauthorized purposes.

3. Product Information & Pricing:

• We strive to ensure that all product descriptions, images, and prices are accurate. However, errors may occur, and we reserve the right to correct them without prior notice.
• Prices are subject to change at any time without notice.
• We reserve the right to discontinue or limit the availability of any product.

4. Orders & Payments:

• All orders are subject to acceptance and availability.
• We reserve the right to refuse or cancel an order for any reason, including suspicion of fraud or pricing errors.
• Payments must be made using approved payment methods. Transactions are securely processed via third-party payment providers.

5. Shipping & Delivery:

• Estimated delivery times are provided for convenience and are not guaranteed.
• We are not responsible for delays caused by shipping carriers or customs processes.
• Customers are responsible for providing accurate shipping details. We are not liable for lost or undelivered orders due to incorrect addresses.

6. Returns & Refunds:

• We accept returns within 7 days of delivery, provided the item is unused and in its original packaging.
• Custom-made or personalized items may not be eligible for returns.
• Refunds will be processed once the returned item is inspected and approved.
• Shipping fees for returns may be the responsibility of the customer unless the return is due to our error.

7. Warranty & Repairs:

• Our jewelry may come with a limited warranty against manufacturing defects.
• Normal wear and tear, accidental damage, or improper care are not covered under warranty.
• Repairs for non-warranty issues may be available for a fee.

8. Intellectual Property:

• All content, images, and designs on this website are the property of Dornivaa Website and may not be used without permission.
• Unauthorized use of our intellectual property may result in legal action.

9. Limitation of Liability:

• We are not liable for any direct, indirect, or consequential damages arising from the use of our website or products.
• We do not guarantee that our website will be error-free, uninterrupted, or free of harmful components.

10. Privacy Policy Your use of this website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal data.

11. Changes to Terms & Conditions We reserve the right to modify these Terms & Conditions at any time. Any updates will be posted on this page with the revised effective date.

12. Contact Us For any questions regarding these Terms & Conditions, please contact us at:

• dornivaa@gmail.com
• Katargam, Surat, Gujarat 395004.
• +91 70416 26264